Privacy Policy

Effective Date: July 2025

More Love Yoga & Wellness, LLC DBA Heights Yoga

At More Love Yoga & Wellness, LLC DBA Heights Yoga, we value your privacy and are committed to keeping your personal information secure. This policy explains what we collect, how we use it, and your rights.

1. Information We Collect

We may collect:

  • Contact Info: Name, email, phone number, address.

  • Payment Details: Billing info and card data.

  • Health Info: Goals, injuries, relevant wellness data (for personalized services).

  • Communication Records: Emails or messages sent to/from us.

  • Usage Data: IP address, browser type, device info.

2. How We Use It

We use your data to:

  • Provide and manage bookings and services

  • Communicate important updates or promotions

  • Process payments securely

  • Offer personalized wellness support

  • Send occasional marketing messages (reply STOP to opt out; HELP for help)

3. Data Security

We take reasonable steps to protect your data from unauthorized access or misuse.

4. Sharing Your Data

We do not sell your info. We may share data with:

  • Trusted providers who help us operate our services

  • Legal authorities, if required

  • Note: Mobile info and SMS opt-in data are never shared or sold.

5. Your Rights

You may:

  • Request access, correction, or deletion of your data

  • Object to marketing

  • Request a copy of your info

6. Contact Us

Questions? Email: moreloveyogavancouver@gmail.com

7. Policy Updates

We may update this policy. Changes will be posted here or emailed.

Terms & Conditions

More Love Yoga & Wellness, LLC DBA Heights Yoga

By using our services or opting into text communication, you agree to these terms.

1. General Terms

Eligibility: Age 18+ or parental consent required

Payments: Monthly fees unless otherwise noted; late fees may apply

Cancellations: Written notice 14 days before your next billing date

Conduct: Respectful, safe behavior required; violations may result in membership termination

2. SMS Program

By opting in, you agree to receive 1–2 messages/week for:

  • Class/event reminders

  • Schedule changes

  • Exclusive offers

  • Studio updates or closures

Opt-out: Text “STOP” to [shortcode]

Help: Text “HELP” or email heightsyoga2020@gmail.com

Rates: Message/data rates may apply based on your carrier

Note: Your mobile info will never be shared or sold

3. Changes to Terms

We may update terms at any time. Updates are effective upon website posting or SMS notice.